What is emotional intelligence and its importance
Emotional intelligence has been described and proposed by different authors for many decades and also for more than a century by Charles Darwin. This type of intelligence refers to the ability to understand one's emotional or affective process and that of other people. It is necessary to describe that emotional intelligence does not conflict with those previously described with unconscious intentions to homogenize the particular characteristics of each subject: rational-logical-deductive intelligence.
The second intelligence described many times was used as a reference to people's success (for example, if someone presented an effective understanding of mathematical problems or in memorizing data for long periods of time). Thus the emotional part was degraded to something animalistic, childish and superfluous.
As Charles Darwin (1872) mentioned, intelligence is based on how efficient species become in doing the things they need to survive, and putting aside our rational or cognitive source for creating an apology to the world of our emotions. it would not make us the most efficient species to survive, or vice versa: we would not be the fittest species surviving if we shirked the importance of our emotions in the decisions we make on a daily basis to generalize relative reason as the only source of success.
Emotional intelligence requires the ability to rationally understand data that we do not know about the emotional world, for example, they could be the following:
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- What is an emotion for?
- Where does an emotion come from.
- How an emotion manifests.
- What emotions exist.
- How an emotion manifests in the body.
- At the neurological level, what areas are involved in emotions.
Rationalizing does not imply justifying and answering "yes" all the time, in which case we would be believing our own lies. Rationalizing implies understanding. The emotional reaction is not thought, but understood; the understanding of that emotional world is what constitutes emotional intelligence.
Learn that an emotion is an impulse for action as described by Goleman (1995) and that it is so, through these impulses how we have managed to survive as a species (for example, if we feel fear, our physiology starts to fight / flee or paralyze ourselves before any threat), but if we do not understand that fear has a function in our life, we will label it with the aim of justifying our ignorance as if it were an invention, as something harmful and so many more pejorative for emotion in particular. Understanding how fear manifests will facilitate adaptation, evolution, until we arrive at what the German philosopher Nietzsche called "ubermensch" or superman. We will be people not only with emotional intelligence, but also people who have reached spiritual, psychological and physical maturity.
Daniel Goleman (1995): For better or for worse, our evaluations and our reactions to any interpersonal encounter are not the exclusive fruit of an exclusively rational judgment or our personal history, but also seem to be rooted in our remote ancestral past.
How emotional intelligence affects work
As described, emotional intelligence allows us to understand our own emotions and those of others, something similar to what the Greeks called sofrosyne (the virtue of the care and intelligence of the government of one's life); what Christians call temperance, that ability to contain emotional excess. That virtue of self-care, self-knowledge, government and temperance that facilitates emotional intelligence is evident in the work we do in relationships with clients, collaborators (employees) and with employers (bosses), in the way in which problems are faced or solved that arise in work and in the determination and passion that is dedicated to work actions.
Being slaves of our nature
Little control over the way in which our limbic system responds to stimuli, the absence of the art of holding back or deferring passions (emotions), the inability to self-regulate (balance or calm down), emotional illiteracy (not being able to describe what you feel or what others feel) may end up in difficulties in learning, concentrating, remembering and especially in decision-making. The stress that a normal response of the body to the threats of survival, can become a factor of labor conflicts or problems in the performance of work tasks by not being able to express it and orient it to a goal.
Stress is necessary, as well as happiness, sadness and anger, but you must know very intelligently how to express them in healthy ways.